These Terms & Conditions (“Terms”) govern your access to and use of  www.thedesignory.com.au (“Site”) and any purchase of goods, services, digital products, plans, courses, or event tickets from The Designory Pty Ltd ACN 158 471 642 (“The Designory”, “we”, “us”, or “our”).

By using the Site or making any purchase, you agree to these Terms. If you do not agree, you must not use the Site or make a purchase.

You must be at least 18 years of age and have legal capacity to enter into a binding agreement.

We may revise these Terms at any time by publishing updated Terms on the Site. Updated Terms take effect immediately upon publication.

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.

1. SERVICES

The Designory provides architectural plans, digital resources, educational programs, community access, downloadable materials, physical goods and event experiences.

All content is provided in good faith for general information and education. We do not guarantee outcomes, suitability, business success, design approval or construction results.

Your reliance on any information is at your own risk.

2. ELIGIBILITY & ACCEPTABLE USE

You agree to:

• Use the Website lawfully
• Not interfere with servers or networks
• Not infringe intellectual property rights
• Not distribute harmful code
• Not use content for unauthorised commercial purposes
• Not reproduce or share paid materials

We may suspend or terminate access at our discretion.

3. PURCHASES, PRICING & PAYMENT

If you make a purchase:

• All prices are in Australian Dollars
• GST applies where required
• Payment is due at time of purchase unless otherwise stated
• Ongoing services attract recurring fees as disclosed
• Discount codes must be applied at checkout (one per transaction)
• We may cancel purchases where fraud, pricing error, or breach is suspected.

While we aim for pricing accuracy, errors may occur. We reserve the right to cancel purchases made at incorrect prices.

You warrant that payment details provided are accurate and authorised.

Except as required under Australian Consumer Law, change-of-mind refunds are not provided.

4. PAYMENT PROCESSORS & THIRD-PARTY MERCHANTS

We use third-party payment gateways. You agree to comply with their terms.

We are not responsible for:

• Payment gateway failures
• Third-party merchant products
• External platform policies

Transactions with third-party merchants are solely between you and that merchant.

5. DIGITAL PRODUCTS (GENERAL)

Digital Products include downloadable guides, templates, educational materials, resources and similar content.  Upon purchase, you receive a non-exclusive, non-transferable, revocable licence for personal use only.

You must not:

• Sub-license or transfer
• Use for commercial purposes
• Publicly display
• Copy or distribute
• Remove proprietary notices

Due to immediate access, Digital Products are non-refundable except where required by law.

We may amend Digital Products at any time without obligation to provide updates.

Purchased or Free Content

We offer templates/forms for download or sale on this Website. You are given a limited license to use them for personal or internal business use. Copying, modifying, or selling them without our consent is not allowed.

We also provide resources in exchange for your email address. You have a limited license to use these resources for personal or internal business purposes, but you can't copy, alter, or create derivative works from them.

By downloading free content, you agree to use it personally or internally, without selling or creating competing products or services based on it.

6. ARCHITECTURAL PLANS & DESIGN DOCUMENTATION LICENCE

This section applies to the purchase and use of any architectural plans, building documentation, interior detail drawings, finishes and fixtures schedules, CAD files or other design-related documentation (“Design Documents” or “Plans”) made available by The Designory Pty Ltd.

If there is any inconsistency between this section and any other Digital Product terms, this section prevails.

6.1 Intellectual Property

All architectural plans, CAD files, drawings, schedules and related documentation (“Design Documents”) remain the exclusive intellectual property of The Designory Pty Ltd and are protected under Australian copyright law.

Purchase grants you a limited licence only.  No ownership rights are transferred.

6.2 Personal Use Licence – One Build Only

Unless you have entered into a separate written Commercial Licence Agreement:

• Your licence permits construction of one (1) single dwelling only;
• The licence is non-exclusive and non-transferable;
• The licence does not transfer to future owners;
• The licence does not permit speculative, development, investment or commercial use.

Commercial use requires a separate written agreement.

6.3 Disclaimer of Liability & Conditions of Use – Architectural & Interior Documentation

By purchasing, downloading, accessing or using any Design Documents, you acknowledge and agree to the following:

(a) Nature of the Design Documents

The Design Documents:

• Are supplied as base architectural design documentation;
• Are not certified construction documents;
• Were created for specific projects, sites, consultants and regulatory environments at the time of their original preparation;
• Are not prepared for your specific site conditions unless expressly agreed in writing.

They must not be relied upon for construction, certification or approval without professional review and adaptation.

(b) No Warranty

To the maximum extent permitted by law, The Designory makes no representations, warranties or guarantees (express or implied) regarding:

• Accuracy
• Completeness
• Safety
• Regulatory compliance
• Fitness for purpose
• Suitability for your specific project or site

Building regulations, planning controls and codes change over time and vary by jurisdiction.

You are solely responsible for ensuring compliance at the time of your build.

(c) Professional Review Required

The Design Documents must not be used for construction or submitted for approval unless:

• They have been reviewed, adapted and signed off by appropriately qualified professionals (such as a licensed architect, building designer, draftsperson, structural engineer or registered practitioner);
• All necessary compliance checks have been undertaken;
• They have been modified to suit your specific site and project requirements.

You acknowledge that engaging qualified professionals is your sole responsibility.

(d) Unlimited Modification – Full Assumption of Responsibility

You may amend, adapt or modify the Design Documents in any manner you choose.

However, from the time the Design Documents are supplied to you:

• You assume full responsibility for all use (modified or unmodified);
• You assume responsibility for regulatory compliance;
• You assume responsibility for engineering, consultant coordination and site suitability;
• You assume responsibility for construction documentation and build outcomes.

Even if the Design Documents are constructed exactly as supplied and without modification, responsibility remains solely with you.

(e) No Representation, Attribution or Endorsement

Under no circumstances may any final construction documentation, marketing material or project documentation:

• Credit The Designory as designer of record;
• Reference The Designory’s brand name, logo or identity;
• Suggest The Designory has certified, reviewed or approved the final documentation;
• Imply involvement in project delivery.

The Designory is not the designer of record and is not responsible for the final built outcome.

(f) No Liability & Indemnity

To the maximum extent permitted by law:

• The Designory disclaims all liability for any loss, damage, injury, expense or claim arising from use of the Design Documents;
• The Designory is not liable for construction outcomes, regulatory issues, third-party modifications or misuse.

You indemnify and hold harmless The Designory and its directors, employees and agents against any claims, losses, damages, liabilities or legal costs arising from your use or modification of the Design Documents.

(g) Prohibited Use

You must not:

• Resell, redistribute or publish the Design Documents;
• Use the Design Documents for multiple builds;
• Use the Design Documents for commercial or development purposes without licence;
• Upload the Design Documents to public repositories or plan marketplaces;
• Use the Design Documents to train artificial intelligence systems or similar technologies.

Unauthorised use may constitute copyright infringement and may result in legal action.

6.4 Acceptance of Terms

By purchasing or using the Design Documents, you:

• Confirm that you have read and understood this section;
• Accept full responsibility for use of the Design Documents;
• Release The Designory from claims arising from their use.

If you do not agree, you must not purchase or use the Design Documents.

7. COMMERCIAL LICENSING

This section applies to the purchase and COMMERCIAL use of any architectural plans, building documentation, interior detail drawings, finishes and fixtures schedules, CAD files or other design-related documentation (“Design Documents” or “Plans”) made available by The Designory Pty Ltd.

Commercial use of Design Documents requires a separate written agreement. Please contact us at [email protected]

Commercial licences:

• Do not transfer intellectual property ownership of original documentation
• Require full assumption of design responsibility
• Do not permit resale of base files

8. COURSES & EDUCATIONAL PROGRAMS

Course access is personal.

You must not:

• Share login details
• Reproduce course materials
• Create competing educational products

Course access may be revoked for misuse.

Educational content does not constitute legal, financial, construction or professional advice.

No guarantees of results are made.

9. EVENTS

Tickets:

• Confirmed after payment
• Refundable within 24 hours of purchase only
• Transferable with notice
• Postponed events transfer automatically
• Cancelled events refunded within 30 days

We are not liable for travel or related costs.

10. PHYSICAL GOODS

From time to time we sell or give away and ship physical goods, all physical goods are subject to:

• Shipped within reasonable timeframe
• Delivery times are estimates
• Risk transfers on delivery
• Title passes upon delivery

Returns governed by Australian Consumer Law.

11. COMMUNITY GUIDELINES

Our online community is a key element of our business, and everyone must follow these rules to keep it safe and ethical. Disrespectful conduct is not allowed. You must not post content on our website or social channels that:

• Is defamatory, abusive or discriminatory
• Harasses or intimidates
• Infringes rights
• Contains threats or harmful conduct.

We may remove content and terminate access.  We do not endorse user-generated content without our prior written consent. You indemnify us for liability arising from your user-generated content.

Communication

The Website and online community include various Communication Services for public or group interaction. Use them responsibly for relevant content you own or have the right to share. Do not harass, defame, post inappropriate material, distribute viruses, or violate rights. We are not obligated to monitor but can review and remove content at our discretion and terminate access. We can also disclose information as required by law. We do not endorse Communication Services content and disclaim any liability. Follow usage limitations for uploaded materials.

12. THIRD-PARTY CONTENT & ADVERTISING

Third parties may advertise on the Site.  We provide best endeavours only to verify their content accuracy.

Purchases from third parties are solely between you and that provider.

We are not responsible for managing third-party disputes.

You grant us a non-exclusive licence to use testimonials, reviews or submitted materials for marketing purposes without compensation.

13. THIRD-PARTY LINKS & INFORMATION

We may link to third-party sites.

We do not guarantee accuracy or endorse third-party content.

Use third-party sites at your own risk.

Media Consent and Release

By consenting to content related to the course, such as images, reviews, or testimonials, you authorise The Designory Pty Ltd to use them in various media for marketing, promotion, or information purposes. You release The Designory Pty Ltd from privacy expectations, liability, and claims regarding the publication of this content. You will not receive ownership rights or compensation for it.

14. LIMITATION OF LIABILITY

Nothing excludes rights under Australian Consumer Law that cannot be excluded.

Where liability cannot be excluded, our liability is limited, at our option, to:

In the case of goods:
• Replacement
• Repair
• Payment of replacement or repair cost

In the case of services:
• Re-supply
• Payment of re-supply cost

Subject to non-excludable rights:

• Our maximum aggregate liability is limited to the amount paid by you
• We are not liable for indirect, consequential or special damages
• We are not liable for loss of profit, revenue or goodwill

Our liability is reduced to the extent your acts or omissions contribute to the loss.

15. INDEMNITY

You indemnify and hold harmless The Designory, its directors, officers, employees and agents against claims arising from:

• Your breach of these Terms
• Your misuse of Digital Products or Plans
• Your infringement of third-party rights
• Content you submit

Including reasonable legal costs.

16. SITE USE RESTRICTIONS

You must not:

• Breach laws
• Post harmful or misleading content
• Infringe intellectual property
• Interfere with Site security
• Transmit viruses

We may refuse or terminate access at our discretion.

17. SECURITY

No data transmission over the internet is completely secure.

Transmission is at your own risk.

18. TERMINATION

We may suspend or terminate access if:

• You breach these Terms
• You fail to pay fees
• You engage in serious misconduct
• Law enforcement requests action
• Technical issues arise

Termination does not limit our legal rights.

19. DISCLAIMER

Website Content: The information on this Website and the downloadable resources are for educational purposes only. They are not a substitute for professional advice, such as legal, financial, or medical advice. Seek guidance from licensed professionals who understand your specific situation.

Errors and Omissions: While we aim for accuracy, this Website is a general information resource and may contain errors. Verify information from this Website before taking any action.

User's Responsibility: By using this Website, you accept personal responsibility for your actions and any consequences, whether positive or negative, resulting from the information and resources available here. Conduct due diligence before acting on any suggestions or recommendations from this Website.

20. SEVERABILITY

If any provision is unenforceable, it will be read down or severed without affecting remaining provisions.

21. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and The Designory Pty Ltd regarding use of the Website and Services.

Last Updated: 11th February, 2026

At The Designory, integrity and transparency sit at the core of everything we share.

From time to time, we may include affiliate links or provide exclusive partner codes within our content, resources, guides or recommendations. This means that if you choose to purchase a product or service via one of these links or codes, we may receive a commission from that provider.

Importantly:

• The price you pay is not affected.
• Our recommendations are not influenced by commission structures.
• We only align with brands and products we genuinely value.

Our Approach to Recommendations

We recommend products, suppliers and services that align with our design philosophy, professional standards and real-world project experience.

Many of the brands we reference are those we use within our own projects, client work or research. Where we enter into affiliate partnerships, it is because the product or service meets our expectations for quality, integrity and relevance to our audience.

Our editorial perspective remains independent.

Partner Codes

On occasion, we may offer an exclusive discount code for our audience. If you choose to use that code at checkout, we may receive a commission from the supplier.

These partnerships help support the ongoing development of our educational resources, architectural plans, guides and content.

Why This Matters

Affiliate commissions allow us to continue investing in:

• High-quality educational materials
• In-depth design resources
• Thoughtful product research
• Curated recommendations
• Community content and events

Your support through these partnerships helps sustain the work we create.

If you have any questions about our affiliate relationships, please contact us at [email protected].

We value your trust and are committed to clarity in how we operate.

Last Updated: 11th February, 2026

At The Designory, we respect the trust you place in us.

When you engage with our website, purchase our products, or participate in our programs, you share personal information with us. We are committed to handling that information with care, integrity and transparency.

This Privacy Policy outlines how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the practices described in this Policy.

Who We Are

The Designory Pty Ltd
ABN 27 684 067 669

We are a multi-disciplinary design and education business providing architectural plans, digital resources, courses, events and advisory services.

Information We Collect

We may collect personal information including:

• Your name
• Email address
• Contact details
• Billing and payment information
• Information provided when you contact us or submit enquiries
• Information submitted through community platforms or course participation.

We collect this information when you:

• Make a purchase
• Subscribe to communications
• Download resources
• Contact us via forms or email
• Participate in programs or events

We may also collect limited technical information such as IP address, browser type and device information.

Cookies & Analytics

Our website uses cookies and similar technologies to:

• Improve functionality
• Understand user behaviour
• Enhance your browsing experience

You may disable cookies in your browser settings, although some functionality may be affected.

We use analytics tools, including Google Analytics, to better understand how visitors interact with our website. These services may collect anonymised usage data. You can opt out of Google Analytics via Google’s opt-out tools.

We may also use tools such as Hotjar to analyse user interaction and improve site usability.

How We Use Your Information

We use personal information to:

• Process purchases and deliver products
• Provide access to courses and programs
• Respond to enquiries
• Improve our services and content
• Send relevant updates or marketing communications (where you have consented)

You may opt out of marketing communications at any time.

Third-Party Links & Platforms

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites.

Where you engage with social media platforms or external services, their privacy policies will apply.

Client Relationships

Where you engage us as a consulting client, additional confidentiality obligations may apply under a separate Client Agreement.

Disclosure of Personal Information

We may disclose personal information:

• To payment processors and service providers who assist us in operating our business
• Where required or authorised by law
• With your consent

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

However, no data transmission over the internet can be guaranteed as completely secure.

Access & Correction

You may request access to the personal information we hold about you, subject to limited exceptions under the Privacy Act.

If your information is inaccurate or incomplete, we will take reasonable steps to correct it.

Policy Updates

We may update this Privacy Policy from time to time. The current version will always be published on our website with the relevant update date.

Contact Us

If you would like to:

• Access or correct your personal information
• Opt out of communications
• Raise a privacy concern

Please contact us at [email protected]

We value your trust and are committed to handling your information responsibly.

Last Updated: 11th February, 2026