FAQ’s

About The Designory:

  • The Designory is a multi-disciplinary design studio and educational platform offering services in interior design, architecture, and building.
    the-designory.com.au

  • The Designory is located in Byron Bay, New South Wales, Australia.

  • Melissa Bonney is the Founder and Creative Director, and Cat Gerke is the Director of Strategy & Partnerships.

  • They believe in "designing from the inside out," focusing on creating spaces that are both functional and aesthetically pleasing.

  • The Designory has been operating for 15 years in the design industry.

Services offered:

  • They offer full-service design projects, design consultations, property advisory, and buyers agency services.

  • Yes, design consultations with Melissa Bonney are available and can be booked through the website here.

  • Yes, they provide design consultations via Zoom for clients worldwide.

  • It's a division of The Designory focusing on tailored services in design consultancy, property advisory, and buyer advocacy.

  • Yes, through 'The School,' they offer masterclasses, workshops, and free design resources.

Products and plans:

  • They offer ready-to-use architectural and interior design plans, including detailed layouts and curated schedules.

  • Yes, plans come with options for DWG/CAD files, allowing customisation to suit specific needs.

  • Yes, they provide a range of free design guides and resources on their website. Click here

  • Interior plans include detailed layouts for various spaces like kitchens, bathrooms, living areas, and more.

  • Free resources can be downloaded directly from their website under the 'Free Design Resources' section. Click here.

  • Unfortunately no, we don’t offer a refund on these products given they’re informational in nature, and for copyright and intellectual property reasons.

Educational Offerings

  • The eBooks are designed for both beginners and those with some design experience.

  • Yes, workshops are available online, making them accessible to a wider audience.

  • Masterclasses cover various topics, including interior design principles, renovation strategies, and styling techniques.

  • Yes, upcoming design events are listed on their website under 'Upcoming Design Events'.

Working with us

  • You can initiate a project by contacting them through the 'Contact Us' page or emailing hello@thedesignory.com.au.

  • Yes, they offer online consultations and resources accessible to clients worldwide.

  • Yes, they offer brand ambassadorships and partnership opportunities.

  • Yes, the 'TD Preferred Professional' program allows design professionals to be featured on their platform.

  • Applications can be submitted through the 'Preferred Professional Application' page on their website.

Contact and Support

  • You can reach them via the contact form on their website or by emailing hello@thedesignory.com.au.

  • They aim to respond to inquiries promptly, typically within a few business days.

  • Yes, you can subscribe to their newsletter for updates on products, promotions, and exclusive content.

  • Yes, the 'TD Preferred Professional' program allows design professionals to be featured on their platform.

  • Applications can be submitted through the 'Preferred Professional Application' page on their website.

  • How do I purchase a voucher?
    Simply type in your preferred amount and add it to your cart. Add the recipients details and once purchased, you’ll receive a digital voucher ready to be gifted or we can send it out on your nominated date.

    SHOP HERE

    What can the voucher be used for?
    Gift Vouchers can be redeemed on any of The Designory’s products and services, including eBooks, plans, schedules, concepts, and workshops. Please note: vouchers are not valid for use with any affiliated partners or brands.

    How does the recipient redeem their voucher?
    At checkout, the recipient can enter their unique voucher code to apply the balance toward their purchase.

    Do vouchers expire?
    Gift Vouchers are valid for 3 years from the date of purchase, giving your recipient plenty of time to choose their perfect design solution.