THE DESIGNORY PTY LTD
Privacy Policy Statement
At The Designory, we respect the trust you place in us.
When you engage with our website, purchase our products, or participate in our programs, you share personal information with us. We are committed to handling that information with care, integrity and transparency.
This Privacy Policy outlines how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or services, you agree to the practices described in this Policy.
Who We Are
The Designory Pty Ltd
ABN 27 684 067 669
We are a multi-disciplinary design and education business providing architectural plans, digital resources, courses, events and advisory services.
Information We Collect
We may collect personal information including:
• Your name
• Email address
• Contact details
• Billing and payment information
• Information provided when you contact us or submit enquiries
• Information submitted through community platforms or course participation.
We collect this information when you:
• Make a purchase
• Subscribe to communications
• Download resources
• Contact us via forms or email
• Participate in programs or events
We may also collect limited technical information such as IP address, browser type and device information.
Cookies & Analytics
Our website uses cookies and similar technologies to:
• Improve functionality
• Understand user behaviour
• Enhance your browsing experience
You may disable cookies in your browser settings, although some functionality may be affected.
We use analytics tools, including Google Analytics, to better understand how visitors interact with our website. These services may collect anonymised usage data. You can opt out of Google Analytics via Google’s opt-out tools.
We may also use tools such as Hotjar to analyse user interaction and improve site usability.
How We Use Your Information
We use personal information to:
• Process purchases and deliver products
• Provide access to courses and programs
• Respond to enquiries
• Improve our services and content
• Send relevant updates or marketing communications (where you have consented)
You may opt out of marketing communications at any time.
Third-Party Links & Platforms
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites.
Where you engage with social media platforms or external services, their privacy policies will apply.
Client Relationships
Where you engage us as a consulting client, additional confidentiality obligations may apply under a separate Client Agreement.
Disclosure of Personal Information
We may disclose personal information:
• To payment processors and service providers who assist us in operating our business
• Where required or authorised by law
• With your consent
We do not sell your personal information to third parties.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
However, no data transmission over the internet can be guaranteed as completely secure.
Access & Correction
You may request access to the personal information we hold about you, subject to limited exceptions under the Privacy Act.
If your information is inaccurate or incomplete, we will take reasonable steps to correct it.
Policy Updates
We may update this Privacy Policy from time to time. The current version will always be published on our website with the relevant update date.
Contact Us
If you would like to:
• Access or correct your personal information
• Opt out of communications
• Raise a privacy concern
Please contact us at [email protected]
We value your trust and are committed to handling your information responsibly.
Last Updated: 11th February, 2026